Mental health

Call centre working is a danger to your mental health. 

Depression, anxiety, panic attacks, high blood pressure, sleeping problems and even suicidal thoughts are common among call centre workers.

More than 4 in 5 respondents to a Unison survey said that work made them stressed.

In another survey [Mind], when asked how workplace stress affected them:

As call centre workers face a mental health crisis, Janine advocates organising for workplace change.

I come to see you in this place
A train, a bus, a longish walk
A mask of growth veneers your face
We picnic, catch up, laugh and talk

A train, a bus, a longish walk
They brought you here to make you well
We picnic, catch up, laugh and talk
You've questions, jokes and tales to tell

Janine proposing a motion condemning deaths of autistic and learning disabled people in care, at TUC Disabled Workers' Conference in May 2019.

***

On 21 March this year, an inquest ruled that the death of Colette McCulloch was avoidable.

Colette was thirty-five years old when she died. She was autistic, and in a hostile society, she had become mentally unwell.

I saw a poster the other day
that said it's OK
to not be OK

I was sitting in a waiting room
while others sit
or just exist
on a waiting list
for months or years
Worsening trauma, growing fears
Not serious enough to jump the queue
or get what's good for you
Bide your time
stand in line
wait your turn
And as you wait, maybe you'll learn
to be more resilient
that would be brilliant
Parity of esteem?
in your dreams
The stuff of inspriation memes
Buzz words
fuzz words
nothing does words
Set targets
trust the market
It will decide
and it will provide
for those who pay

Published on PCS blog, 17 May 2018:

In Mental Health Awareness Week, Janine warns that we need to be more than just aware, but prepared to take action on mental health.

Work hard, be conscientious, be afraid
Your life won't be worth living if you fail
The only thing that matters is your grade

Feel guilty for each error you have made
Learn quotes by rote and don't stop to exhale
Work hard, be conscientious, be afraid

Of falling short of A-star accolade
Don't eat, don't sleep, travail your skin to pale
The only thing that matters is your grade

Published in Solidarity 468

Disabled transport workers discussed issues from workplace representation to the role of charities at their two-day RMT conference in Southend on 26-27 April.